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  1. Q: What is your MOQ? 
    A: 10 pcs for existing models and 300 pcs for customized products. For orders of less than 300 pcs, please contact us for further discussion.

  2. Q: Can you provide CAD drawings?
    A: Yes, CAD drawings are available upon request.

  3. Q: Can you produce the samples according to them?
    A: Yes, we can manufacture based on your samples or technical drawings, and we can build molds and fixtures.

  4. Q: Can you provide free samples for quality testing?
    A: Yes, we offer free samples; however, the customer will need to cover the shipping cost and any applicable mold fees.

  5. Q: How many days are needed for a customized product sample?
    A: Usually 10 days to finish new tooling and 5 days to finish new sample.

  6. Q: What are your packing terms?
    A: It usually takes 10 days to complete new tooling and 5 additional days for sample production.

  7. Q: What are your payment terms?
    A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. 

  8. Q: What are your delivery terms?
    A: EXW, FOB, CFR, CIF, DDU. 

  9. Q: Do you test all your goods before delivery?
    A: Yes, we perform 100% testing before delivery.

  10. Q: Are you a factory or trading company?
     A: We are a company integrating production and trade, verified by SGS.

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